Being "the enshittification guy" means people expect you to weigh in on every service or platform that;s been deliberately worsened to turn a buck. It's an impossible task (and a boring one, too). There's too much of this shit, and it's all so *mid* - a real "banality of enshittification" situation.
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If you'd like an essay-formatted version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
pluralistic.net/2025/11/25/ope…
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Pluralistic: Google steers Americans looking for health care into “junk insurance” (25 Nov 2025) – Pluralistic: Daily links from Cory Doctorow
Pluralistic: Google steers Americans looking for health care into "junk insurance" (25 Nov 2025)Cory Doctorow (Pluralistic: Daily links from Cory Doctorow)


Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
So these days, I really only take note of *fractally* enshittified things, *exponentially* enshittified things, *omni*enshittified things. Things like the fact that Google is sending people searching for health care plans to "junk insurance" that take your money and then pretty much just let you *die*:
pluralistic.net/junk-insurance
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Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
"Junk insurance" is a health insurance plan that is designed as a short-term plan that you might use for a couple of days or a week or two, say, if you experience a gap in coverage as you move between two jobs. These plans can exclude coverage for pre-existing conditions and typically exclude niceties like emergency room visits and hospitalization:
brookings.edu/wp-content/uploa…
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Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
Crucially, these plans to *not* comply with the Affordable Care Act, which requires comprehensive coverage, and bans exclusions for pre-existing conditions. These plans only exist because of loopholes in the ACA, designed for very small-scale employers or temporary coverage.
The one thing junk insurance does *not* skimp on is sales and marketing.
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Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
These plans outbid the rest of the market when it comes to buying Google search ads, meaning that anyone who uses Google to research health insurance will be inundated with ads for these shitty plans. The plans *also* spend a fortune on "search engine optimization" - basically, gaming the Google algorithm - so that the *non-ad* Google results for health insurance are *also* saturated with these garbage plans.
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Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
The plans also staff up boiler-rooms full of silver-tongued high-pressure sales staff who pick up on the first ring and hard-sell you on their plans, deliberately misleading you into locking into their garbage plans.
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Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
That's right, *locking in*. While Obamacare is nominally a "market based" healthcare system (because Medicare For All would be *communism*), you are only allowed to change vendors twice per year, during "open enrollment," these narrow biannual windows in which you get to "vote with your wallet" against a plan that has screwed you over and/or endangered your life.
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Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
Which means that if a fast-talking salesdroid from a junk insurance company can trick you into signing up for a garbage plan that will leave you bankrupt and/or dead if you have a major health crisis, you are stuck for at least six months in that trap, and won't escape without first handing over thousands of dollars to that scumbag's boss.
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Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
Amazingly enough, these aren't even the worst kinds of garbage health plans that you can buy in America: those would be the religious "health share" programs that sleazy evangelical "entrepreneurs" suck their co-religionists into, which cost the world and leave you high and dry when you or your kids get hurt or sick:
armandalegshow.com/episode/is-…
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A "deal" on health insurance comes with troubling strings • An Arm And a Leg
An Arm And a LegCory Doctorow
in reply to Cory Doctorow • • •Sensitive content
The fact that there are *multiple kinds* of scam health insurance in America, in which companies are legally permitted to take your money and then deny you care (even more than the "non-scam" insurance plans do) shows you the problem with turning health into a market. "Caveat emptor" may make sense when you're buying a used blender at a yard-sale.
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Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
Apply it to the system that's supposed to take care of you if you're diagnosed with cancer, hit by a bus, or develop eclampsia, and it's a literally fatal system.
This is just one way in which the uniparty is so terrible for Americans. The Republicans want to swap out shitty regulated for-profit health insurance with disastrous unregulated for-profit health insurance, and then give you a couple thousand bucks to yolo on a plan that seems OK to you:
cnbc.com/2025/11/24/republican…
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Republicans push Obamacare tax credit alternatives as enrollment deadline looms
Bertha Coombs (CNBC)Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
This is like letting Fanduel run your country's health system: everyday people are expected to place fifty-way parlay bets on their health, juggling exclusions, co-pays, deductibles, and network coverage in their head. Bet wrong, and you go bankrupt (if you're lucky), or just *die* (if you're not).
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Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
Democrats, meanwhile, want to maintain the (garbage) status quo (because Medicare for All is communism), and they'll shut down the government to make it clear that they want this. But then they'll capitulate, because they want it, but not *that* badly.
But like I say, America is an Enshittification Nation, and I don't have time or interest for cataloging mere unienshittificatory aspects of life here.
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Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
To preserve my sanity and discretionary time, I must limit myself to documenting the *omni*enshittificatory scams that threaten us for every angle at once.
Which brings me back to Google. Without Google, these junk insurance scams would be confined to the margins. They'd have to resort to pyramid selling, or hand-lettered roadside signs, or undisclosed paid plugs in religious/far-right newsletters.
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Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
But because Google has utterly succumbed to enshittification, and because Google has an illegal monopoly - a 90% market share - that it maintains by bribing competitors like Apple to stay out of the search market, junk insurance scams can make bank - and ruin Americans' lives wholesale - by either tricking or paying Google to push junk insurance on unsuspecting searchers.
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Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
This isn't merely a case of Google losing the SEO and spam wars to shady operators. As we learned in last year's antitrust case (where Google was convicted of operating an illegal search monopoly), Google *deliberately* worsened its search results, in order to force you search multiple times (and see multiple screens full of ads) as a way to goose search revenue:
pluralistic.net/2024/04/24/nam…
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Pluralistic: The specific process by which Google enshittified its search (24 Apr 2024) – Pluralistic: Daily links from Cory Doctorow
Cory Doctorow (Pluralistic: Daily links from Cory Doctorow)Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
Google didn't just lose that one antitrust case, either. It lost *three* cases, as three federal judges determined that Google secured and maintains an illegal monopoly that allows it to control the single most important funnel for knowledge and truth for the majority of people on Earth.
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Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
The company whose mission is to "organize the world's information and make it universally accessible and useful," now serves slop, ads, spam and scams because its customers have nowhere to go, so why bother spending money making search *good* (especially when there's money to be made from *bad* search results)?
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Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
Google isn't just too big to fail, it's also too big to jail. One of the judges who found Google guilty of maintaining an illegal monopoly decided *not to punish them for it*, and to allow them to continue bribing Apple to stay out of the search market, because (I'm not making this up), without that $20b+ annual bribe, Apple might not be able to afford to make cool new iPhone features:
pluralistic.net/2025/09/03/unp…
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Pluralistic: The worst possible antitrust outcome (03 Sep 2025) – Pluralistic: Daily links from Cory Doctorow
pluralistic.netCory Doctorow
in reply to Cory Doctorow • • •Sensitive content
Once a company is too big to fail and too big to jail, it becomes too big to *care*. Google *could prevent slop, spam and scams from overrunning its results (and putting its users lives and fortunes at risk), it just *chooses not to*:
pluralistic.net/2024/04/04/tea…
Google is the internet's absentee landlord. Anyone who can make a buck by scamming you can either pay Google to help, or trick Google into helping, or - as is the case with junk insurance - both:
pluralistic.net/2025/07/15/inh…
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Pluralistic: When Google’s slop meets webslop, search stops (15 Jul 2025) – Pluralistic: Daily links from Cory Doctorow
Cory Doctorow (Pluralistic: Daily links from Cory Doctorow)Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
America has the world's stupidest health care system, an industry that has grown wildly profitable by charging Americans the highest rates in the rich world, while delivering the worst health outcomes in the rich world, why slashing health workers' pay and eroding their working conditions.
It's omnienshittified, a partnership between the enshittified search giant and the shittiest parts of the totally enshittified health industry.
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Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
It's also a reminder of what we stand to gain when we finally smash Google and break it up: disciplining our search industry will make it competitive, regulatable, and force it to side with the public against all kinds of scammers. Junk insurance should be banned, but even if we just end the junk insurance industry's ability to pay the world's only major search engine to help it kill us, that would be a huge step forward.
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Cory Doctorow
in reply to Cory Doctorow • • •Sensitive content
I'm on a tour with my new book, the international bestseller *Enshittification*!
Catch me next in #Toronto (THURSDAY!), #SanDiego and #Seattle!
Full schedule with dates and links at:
pluralistic.net/tour
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Pluralistic: Announcing the Enshittification tour (30 Sep 2025) – Pluralistic: Daily links from Cory Doctorow
pluralistic.netRay Gulick, he/him/wtf 🇺🇦 ❌👑
in reply to Cory Doctorow • • •Sensitive content
#HealthInsuranceScam
#medicare4all
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Jennifer
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Brandon
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