I think this survey from GBH says a lot, even though it is on the Fediverse. Overall the impact of AI that is the most visible to us is negative. It is not even close.
I do believe AI has its use, but what we are seeing on the Internet is not that use at all. Rather the opposite.
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Catweazle
in reply to Jon S. von Tetzchner • • •@jon, I think the main reason of the negative opinion respect AI is it's overhelming hype, like a kid with a new toy, in all ambits and the abuse of big corporations, using it to profile users, logging copyright content and privat messages for the own knowledge base, security and privacy concerns, etc.
The market is filled with over 7.000 AI apps and services of any kind, even inbuild in fridges and toasters.
AI can certainly very usefull in research, science, physics, medicine, etc.. but for the normal user a ChatBot don't really make much sense, less if he use it's often biased content, instead of the own intelligence and common sense.
The only AI which may be usefull for the user are some AI search engines, like those from DDG, Andisearch and few more, from privacy respecting authors, helping to find really what you are asking for, from reliable sources and adding these.