SSD Drive Problem
I have a new WD Blue 1TB ssd hard drive that doesn't want to get formatted or mounted. When I attach the drive via USB I get an error message of:
Eventually I get:
I have a Lenovo Thinkpad T570 running Linux Mint 22.1 Xia base. "GParted" and "Disks" don't see the drive. Is there something I can do to access the disc or is it toast?
Unable to Mount 1.0 Tb volume
An operation is already pendingEventually I get:
Unable to Mount 1.0 Tb volume
timeout was reachedI have a Lenovo Thinkpad T570 running Linux Mint 22.1 Xia base. "GParted" and "Disks" don't see the drive. Is there something I can do to access the disc or is it toast?
JASN_DE
in reply to floppingfish • • •who
in reply to JASN_DE • • •sudo dmesg --followbeforehand, and watch the output there while plugging it in.floppingfish
in reply to who • • •So far it is showing
usb 2-4: new SuperSpeed USB device number 11 using xhci_hcd
[211819.412449] usb 2-4: New USB device found, idVendor=2537, idProduct=1068, bcdDevice= 1.00
[211819.412468] usb 2-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[211819.412477] usb 2-4: Product: NS1068
[211819.412484] usb 2-4: Manufacturer: Norelsys
[211819.412491] usb 2-4: SerialNumber: 0123456789ABCDE
[211819.415262] usb-storage 2-4:1.0: USB Mass Storage device detected
[211819.415608] usb-storage 2-4:1.0: Quirks match for vid 2537 pid 1068: 800000
[211819.415722] scsi host1: usb-storage 2-4:1.0
[211821.975537] scsi 1:0:0:0: Direct-Access ATA WD Blue SA510 2. 0100 PQ: 0 ANSI: 6
[211821.976781] sd 1:0:0:0: Attached scsi generic sg1 type 0
[211821.985294] sd 1:0:0:0: [sdb] 1953525168 512-byte logical blocks: (1.00 TB/932 GiB)
[211821.985686] sd 1:0:0:0: [sdb] Write Protect is off
[211821.985704] sd 1:0:0:0: [sdb] Mode Sense: 43 00 00 00
[211821.986069] sd 1:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[211822.033052] sdb: sdb1
[211822.034239] sd 1:0:0:0: [sdb] Attached SCSI disk
[211851.555550] usb 2-4: reset SuperSpeed USB device number 11 using xhci_hcd
[211877.091031] usb 2-4: reset SuperSpeed USB device number 11 using xhci_hcd
[211902.626842] usb 2-4: reset SuperSpeed USB device number 11 using xhci_hcd
floppingfish
in reply to floppingfish • • •[211953.700655] usb 2-4: reset SuperSpeed USB device number 11 using xhci_hcd
[211979.236790] usb 2-4: reset SuperSpeed USB device number 11 using xhci_hcd
[211979.249917] sd 1:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK cmd_age=152s
[211979.249940] sd 1:0:0:0: [sdb] tag#0 CDB: Write(10) 2a 00 00 00 08 00 00 00 08 00
[211979.249950] blk_print_req_error: 752 callbacks suppressed
[211979.249959] I/O error, dev sdb, sector 2048 op 0x1:(WRITE) flags 0x800 phys_seg 1 prio class 0
[211979.249982] buffer_io_error: 21278 callbacks suppressed
[211979.249988] Buffer I/O error on dev sdb1, logical block 0, lost async page write
[212004.768420] usb 2-4: reset SuperSpeed USB device number 11 using xhci_hcd
[212030.306531] usb 2-4: reset SuperSpeed USB device number 11 using xhci_hcd
JASN_DE
in reply to floppingfish • • •floppingfish
in reply to JASN_DE • • •WD Blue SSD drive in a removable case. I'll try it another machine.
Same issue on a different machine 🙁
Successful_Try543
in reply to floppingfish • • •Nanook
in reply to floppingfish • •floppingfish
in reply to Nanook • • •Nanook
in reply to floppingfish • •Mirokhodets
in reply to floppingfish • • •1.Checking the basic connection and power
2. Checking the disk visibility in the system
Open the terminal and run: lsblk
See if the disk is displayed as /dev/sdX (where X is the drive letter). If the disk is not displayed, the problem is either in the hardware or in the USB interface.
3. Plug in the disk and immediately run: dmesg | tail -n 30
This will show the last kernel messages related to the disk plug-in. If there are any errors or timeouts, this is an important diagnostic sign.
4. Using fdisk or parted
If the disk is visible in lsblk as /dev/sdX,
sudo fdisk -l /dev/sdX
and
sudo parted /dev/sdX print
If the commands do not respond or give errors, this also indicates problems with the disk.
5. If the drive is not visible or constantly "freezes"
Perhaps the USB-SATA adapter or the drive case is faulty.
Sometimes USB ports on laptops provide little power - try connecting to a port with a higher power supply or through an active USB hub with power.
If possible, remove the drive from the case and connect it directly to SATA in another PC.
6. If you have access to Windows, check the disk in programs such as Victoria HDD/SSD, CrystalDiskInfo
If the disk does not appear in the system at all, it is most likely a hardware failure.
If the disk is visible but not formatted, you can try "wipefs" and creating a new partition table.
If nothing helps, and the disk is new, we recommend contacting the WD warranty service.
Nanook
in reply to Mirokhodets • •Mirokhodets
in reply to Nanook • • •Nanook
in reply to Mirokhodets • •